Please share with relatives, friends and neighbors who aren’t online and may be vulnerable.
Torbay resident Scammed
Victims receive a phone call from someone claiming to be either a police officer or banking official. The bogus official, a fraudster, will say either:
• There has been fraudulent activity at the victims’ bank and the staff at the bank are involved. The victim is then asked to withdraw money to either keep it safe or assist the police with their investigation.
• A business such as a jewellers or currency exchange is fraudulent and they require the victims’ assistance to help secure evidence by purchasing jewellery or exchange a large amount of currency to hand over to the police.
• The victims’ card has been compromised and used to purchase goods by a suspect. The victim is requested to withdraw their money to keep it safe or hand over their bank card to the police.
Occasionally the victim will be told to dial a non-emergency extension of ‘161’ to receive confirmation of the fraudster’s bogus identity. This phone line will also be answered by the fraudsters.
The bogus official will advise the victim to lie about the reason for the withdrawal/purchase if challenged by staff at their bank, as the staff are involved in the fraud. A courier then attends the victim’s home address to collect the money and / or bank cards the same day. Often the victim is given a code word for the courier as a way of authentication…this is all completely fake.
REMEMBER, and pass it on – Your bank or the police will NEVER:
• Phone and ask you for your PIN or full banking password.
• Ask you to withdraw money to hand over to them for safe-keeping.
• Ask you to transfer money out of your account.
• Send someone to your home to collect cash, PINs, cards to cheque books
Report fraud and register for free fraud alerts here: www.actionfraud.police.uk