Devon’s ‘The Moorings’ – offering support over Christmas

Devon’s ‘The Moorings’ – offering support over Christmas

Many people feel lost, isolated and afraid during this season, they despair and feel they have no-where to turn, but we can help you @ The Moorings. Rather than looking to A&E or suffering in silence, come and pay us a visit, you won’t have the long wait and we will try to help you find a solution to the things in your life that are causing you distress.  We will be open 6pm to Midnight every day across the Christmas and New Year period.

Who are we?

The Moorings are an NHS Devon Partnership Trust commissioned mental health crisis drop-in service.  Provided by the charity, Mental Health Matters.

What can you expect from us?

This is a walk-in service – there is no need to be referred by your GP or Care Coordinator. The Mooring offers three welcoming, safe, comfortable, non-judgmental and non-clinical environments, sometimes known as ‘crisis cafes’. At The Mooring, we will be able to provide information and emotional support if you are in crisis or feel you are heading towards a crisis situation.

You can come just for a cup of tea and a chat, or you can access one-to-one emotional support from trained mental health professionals. We also offer help in creating staying well and crisis plans, and support visitors to access other services and organisations that may be useful to them.

We work closely with GPs, Community Mental Health Teams, Crisis Teams, A&E Mental Health Liaison Teams, Police and Ambulance Services, Street Triage, and other front-line healthcare professionals to ensure that people in emotional distress have a safe, supportive place to go to, with appropriate mental health support available.

People using The Mooring will also be supported by our 24/7 helpline, which offers access to emotional support and information even when The Mooring is closed.

Who is this service for?

Anyone aged 16 and over can come to The Mooring locations – you do not need a formal referral or appointment.

Please note: The Mooring is not suitable for people needing urgent medical attention (for example, after self-harm) – for urgent medical care please attend your nearest A&E or call 999.

The Mooring Addresses and Contact Details

Address: Croft Hall Medical Practice, 19 Croft Rd, Torquay TQ2 5UA
(Steps downward to the rear).
Open 6pm-midnight every day (including weekends and bank holidays).
Call The Mooring on 07483 991 848

Address: St Leonards GP Practice, Athelstan Road, St Leonards, Exeter EX1 1SB
(Near the War Memorial on Denmark Road).
Open 6pm-midnight every day (including weekends and bank holidays).
Call The Mooring on 07990 790 920

Address: Braddon House, Princess St, Barnstaple, Devon EX32 7EU
(St John Ambulance site).
Open 6pm-midnight Thursday to Sunday.
Call The Mooring on 07850 927 064


Service Manager Responsible for All Sites
Stephen Salter
07483 991769

Mental Health Matters

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